NAPA News & More

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AIP News & More

Stay current with insurance industry news, products, services & more.

The Association of Insurance Professionals (AIP) strives to provide timely and relevant industry news and information that affects you as an insurance professional. Check back soon as we regularly add new content.

Insurance Agent Interests

How Insurance Agents Can Use AI to Stay Ahead of the Competition

Sep 26, 2025

AI and the New Insurance Landscape for Insurance Agents Artificial intelligence (AI) is no longer futuristic — it’s reshaping how insurance is marketed, sold, and serviced. Clients expect quick answers, personalized service, and digital convenience that matches what they get in other...

Insurance Agent Interests

Customer Communication Strategies for Insurance Agents: Boost Retention, Sales & Trust

Aug 14, 2025

Introduction: The Power of Communication in Insurance Did you know that over 22% of insurance customers avoid filing insurance claims because the process feels confusing and frustrating? Improving communication at each step can significantly boost client satisfaction, reduce churn and build...

Insurance Agent Interests

What E&O Extended Reporting Periods Are (ERPs) and Why They Matter for Agents

Jun 12, 2025

When life and health agents decide to make career changes to pursue new opportunities — such as transitioning to selling a different policy type or leaving the industry altogether — there are a lot of important housekeeping tasks to consider. Among the most essential is securing an...